PRIVACYNOVERGE

Privacy is part of trust.

We use the information you submit to understand your request, contact you, and manage the relationship connected to your project or message. We collect only what is necessary and restrict access within our operational systems.

Data we collect

This may include your name, email, mobile number, company and job title, project details, budget and target timing, files you choose to upload, and limited technical data such as referral and campaign information and a hashed connection identifier for security.

Why we process it

We process data to review requests, prepare quotations, manage follow-up in the CRM, communicate with you, protect forms from abuse, improve the website, and measure acquisition and campaign effectiveness.

Storage and access

Requests are stored in the website database on the hosting environment and accessed through a protected administration panel. Uploaded files are kept outside public browsing and are accessed only through the administration system.

Service providers

We use hosting, transactional email, and infrastructure providers as needed to deliver the service. We share only the data required for the relevant function. Some technical processing may occur outside Saudi Arabia subject to applicable service and legal requirements.

Retention

We retain data while it is needed to follow up a request, perform a business relationship, or meet operational or legal requirements, then delete or anonymize it when there is no longer a legitimate need to retain it.

Your rights

You may contact us to ask about your data, request correction or updates, or request deletion where deletion is permitted under applicable laws and obligations.

Security

We use HTTPS, access controls, CSRF protection, rate limiting, and file and input validation. No system can be described as completely risk-free, so controls are reviewed as the service evolves.

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